About us

What we do

Parentline ACT is a not-for-profit organisation offering a free confidential telephone service for vulnerable parents in the ACT experiencing distress and disadvantage. Calls are answered by workers who are professionally trained to help you with information and support.

Who Can Use These Services?

Parentline ACT assists any person who wants information or someone to talk to about parenting. You may be a mothers, father, single parent, co-parent, step-parent, guardian, grandparent, godparent, friend, carer, service provider or another relative.

You May Have Children of Any Age:

Babies, toddlers, teenagers or adults

What Kind of Help is Offered?

Immediate counselling and support over the telephone;

  • Information on other services;
  • Referral to other agencies;
  • Ideas and resources about parenting.

We can also arrange to talk with community groups or organisations about parenting.

We care about your privacy and feedback 

Parentline ACT is managed by Toora Women. See below information about our privacy policy, Complaints and Feedback processes and other helpful contact information. 

Parentline Annual Report 2019-2020