Need parenting help?

Call us on 02-6287 3833

Our service aims to enhance the development, health and emotional wellbeing of children by supporting parents and carers and connecting them with the network of services available to families in Canberra and surrounding areas.

Our services

Parentline offers free telephone and face-to-face confidential counselling services to parents and carers. In addition, we host courses and provide various resources for raising positive families. 

Free Support Counselling

You don't have to be in crisis to contact us. Parentline offers a respectful, caring, understanding approach to your parenting questions

Parenting Courses

We hold regular Parent Effectiveness Training (P.E.T) and Circle of Security courses. Plus provide an updated list of parenting courses in the ACT.

Parenting Resources

Let us guide you by providing some Ideas and resources about parenting that you can use now.

All parents at some time experience difficulties and stress

Do you need someone to speak to? Our trained volunteers are here to listen to you and provide strategies so you can build a better relationships with your family. Maybe you need to make sense of your child’s or teenager’s behaviour and are out of ideas or energy. We would like to help you.

Help us help others

We need your help

Parentline ACT is a not-for-profit community organisation that is the only telephone counselling service for parents and carers in the ACT. The service extends a unique, immediate and accessible source of support, information and ideas, to all parents of children of all ages –available through a simple phone call (or email).

Your donation will help by

A Single Donation will help us remain open, providing telephone support to parents and carers

Volunteer with us

Parentline is always seeking qualified and experienced telephone counsellors to work 4 hour shifts during weekdays 9 am – 5 pm. Parentline embraces a humanistic, empathic, non-directive, person/child centred approach to counselling.

During our 35 years of service to the region, we have offered prompt support to tens of thousands of parents and carers needing help with that most important of jobs – raising a child. In addition, Parentline runs Paint and Play, a free, supported weekly activity in a park to engage both parents and children (a ‘soft entry point’ for families reluctant to approach services).