02-6287 3833For professionals
Parentline ACT works alongside health, education, and community services to support families across the ACT. We’re a safe, confidential referral point for parents, carers, and guardians — no matter the child’s age or stage.
Why refer to us
Safe and confidential
Trauma-informed, judgement-free support
Flexible
Phone, online, or face-to-face options
Accessible
No eligibility limits, free service
Connected
Counsellors can link families with specialist services if needed
Who we support
We take calls from any parent, carer, or guardian in the ACT. Parents don’t need to be in crisis to reach out — we provide both one-off advice and ongoing counselling. Common reasons for referral include:
- Parenting stress and overwhelm
- Behaviour or school concerns
- Family changes or conflict
- Adjusting to new stages (from pregnancy through to adolescence)
How to refer
- Give parents our phone number: 02-6287 3833
(Mon–Fri, 9am–4pm) - Share our website for service details and resources
Parents can self-refer directly — no paperwork required.
Partner with us
We also work with community groups and corporate partners who share our vision for stronger families. Together we can create lasting change across the ACT.